1. Purpose
These terms of sale govern sales made on noir.cards, published by EACHR (a French sole proprietorship). Any order implies unreserved acceptance of these terms.
2. Products and service
We offer a connected business card in matte black metal, fitted with an NFC chip, paired with a personal digital page and an activation service. The card links to your page, which you can update at any time. Photos and descriptions are provided for guidance; slight variations in shade or finish inherent to the materials do not engage our liability.
3. Prices
Prices are shown in euros, all taxes included. As a micro-business under the VAT exemption scheme, VAT is not applicable (article 293 B of the French General Tax Code). Any shipping costs are stated before you confirm your order.
4. Order and payment
An order is confirmed once payment is validated. Payments are securely processed by Stripe; we never have access to your card details. The sale is deemed concluded upon receipt of payment.
5. Delivery
Cards are shipped to the address provided at checkout. Delivery within France is free; outside France, fees may apply depending on the destination country and are shown before payment. Lead times are indicative and account for personalization and manufacturing.
6. Right of withdrawal
You have fourteen (14) days from receipt of your order to exercise your right of withdrawal, without having to justify your decision, by emailing contact@noir.cards.
Exception: under article L221-28 of the French Consumer Code, the right of withdrawal does not apply to goods made to your specifications or clearly personalized. Engraved or personalized cards (engraved name, logo, custom page) cannot therefore be returned or exchanged, except in case of non-conformity.
7. Legal guarantees
Regardless of any commercial warranty, you benefit from the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code) and the warranty against hidden defects (articles 1641 et seq. of the French Civil Code). For a non-conforming or defective product, we will replace or refund it.
8. Liability
The digital page service is provided as is. We do our utmost to ensure its availability but cannot guarantee absolute continuity. You are responsible for the content you publish on your page and agree not to post unlawful content.
9. Personal data
The processing of your data is described in our privacy policy.
10. Governing law and mediation
These terms are governed by French law. In case of a dispute, please contact us at contact@noir.cards to seek an amicable solution. You may also refer the matter to the European online dispute resolution platform: ec.europa.eu/consumers/odr.